Shipping Policy

Processing & Shipping Times

Shipping typically takes 2 to 4 business days.
Local orders may be fulfilled more quickly if the items are in stock.

Shipping Costs

Shipping costs generally range between $10 and $25, depending on the weight of the package.

Shipping Methods

Orders are shipped using standard delivery services.
Customers will be notified once their order has been processed and shipped.

Returns & Replacements

Manufacturer Defects

We accept returns for items with manufacturer defects.
If a defect is confirmed, a replacement can be issued.

Customer-Initiated Returns

If a return is due to customer error, such as ordering the wrong item, a restocking fee may apply.

Diagnostics & Return Evaluation

All returned items are reviewed by our diagnostics team.
This process determines whether the issue is the result of a manufacturer defect or user mishandling.
The outcome of this evaluation determines whether a return or replacement will be approved.

How to Initiate a Return

To request a return or replacement, please contact our support team with your order details.
We will guide you through the next steps, including any return instructions if applicable.